National Bank Announces New Support Measures and a Special Approach for Seniors
National Bank Announces New Support Measures and a Special Approach for Seniors |
[03-April-2020] |
MONTREAL, April 3, 2020 /CNW Telbec/ - National Bank is announcing new measures for mortgage loans, credit cards and everyday banking transactions to support its clients dealing with the exceptional circumstances caused by COVID-19. National Bank is doing three important things for its clients with these measures:
National Bank is also launching a special measure for seniors. The Bank will write to all its clients who are aged 75 or older, and/or living in a long-term care facility or in a seniors' residence to make sure they have all the information they need at hand. We'll be implementing a process in our call centres to prioritize their calls, starting next week. "In the past few weeks, we've helped tens of thousands of clients by offering them relief measures, payment deferrals and valuable advice and support. Our employees are handling every single request with the utmost care," said Lucie Blanchet, Executive Vice-President – Personal Banking and Client Experience at National Bank. "The measures announced today, which will be added to those already in place, will allow us to offer extra help to people who need it most, especially seniors." The main measures announced are as follows. Please consult the relevant pages on our website at www.nbc.ca for details on each measure. Mortgage loans We'll be refunding interest charges: A few weeks ago, we introduced a mortgage payment deferral measure. Today, we're making a commitment to compensate all clients who defer their mortgage loan payments for the additional interest incurred during the deferral period. The amount will vary based on the mortgage balance and interest rate. Credit cards 1
Everyday banking We are temporarily waiving the following fees:
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SOURCE National Bank of Canada | ||||
Company Codes: Toronto:NA |
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