Expert.ai Announces Winners of Sentiment & Opinion Mining Hackathon
The three winning projects and category winners demonstrated the ease with which customer support can be enhanced with advanced natural language- (NL) based analytics
BOSTON, July 15, 2021 /PRNewswire/ -- Expert.ai announced today the winners of the "Sentiment & Opinion Mining Natural Language API" Hackathon. From May 6 to June 22, hundreds of developers across the globe unleashed their creativity to develop or enhance existing apps by using the expert.ai NL API to identify emotions and traits within documents, chat messages and emails as well as ascertain the overall sentiment of the text.
Given that more than 80% of business data is unstructured and expressed in the form of language, accelerating time-to-value of more intelligent NL-aware apps is a business imperative. The expert.ai NL API offers a simple and powerful way to address even the most complex unstructured data management use cases, including the ability to monitor reactions on social media, improve routing of customer support by capturing emotions and behavioral traits as well as to extract the general sentiment towards brands, events, policies, products, etc.
Fifty-seven projects were submitted to the expert.ai Hackathon for a chance to win a total of $10,000 in prizes, and each project was judged on their creativity, the number of API features included in the project and the overall impact or potential value the project could provide to users. First, second and third prize were awarded to apps designed to augment user experiences by leveraging the natural language capabilities of the expert.ai NL API to extract a deeper understanding of text.
The Hackathon also offered three category prizes to recognize the best project identifying sentiment of brands, companies or products, the best project identifying sentiment of events, policies or products, and the best project using customer interaction analytics to solve customer support challenges. The category prize winners are;
"We were very impressed and excited by the projects in our Sentiment & Opinion Mining Natural Language API Hackathon," said Brian Munz, Product Manager, NL API & Developer Experience at expert.ai. "The creativity and variety of use cases featured by the developers highlighted the power and opportunity of NLP in real world web applications. The success of these talented developers validated our belief that our NL API is set to be a trailblazing technology that makes it easy to add powerful natural language capabilities into a web application. We can't wait to see what comes next."
For more information, visit https://www.expert.ai.
View original content to download multimedia:https://www.prnewswire.com/news-releases/expertai-announces-winners-of-sentiment--opinion-mining-hackathon-301333647.html
Company Codes: Milan:EXAI
© 2021 PR Newswire. All Rights Reserved.