(EMAILWIRE.COM, September 09, 2015 ) Pittsburgh, PA -- Local appliance repair company, Pittsburgh Appliance Repairs issued a detailed consumer protection guide, based on their long-standing commitment to ensuring customer satisfaction through trustworthy customer protection policies. Company officials also released an accompanying document including seven tips for customers to avoid being scammed in the Appliance repair services industry.
Doug Robinson, a service provider with Pittsburgh Appliance Repairs says, "In a large city like Pittsburgh, there are always a few individuals that will try and take advantage of unsuspecting consumers, but you can avoid them by dealing with an established company."
Pittsburgh Appliance Repair Services is confident in their customer care and their tips for better service reflects their trustworthy reputation for quality work.
Tips to Avoid Being Scammed on Appliance Repair Services
1. Always ask for a written estimate, even for a minor repair - The customer should know what to expect when requesting a service for a major or minor repair. Providing an estimate will give the customer an idea of what they can expect.
2. Ask over the phone if the service technician charges a trip fee or diagnostic fee - Avoid unnecessary charges. A trip fee or diagnostic fee can make a huge difference in the overall cost for the repair.
3. Ask if the company is licensed and insured- Nothing is more important than the safety of the customer and his or her family when a repair is being performed inside the home. Requiring a company to be licensed and insured will ensure the technician and company are responsible for any damage done short or long term.
4. Ask for the company's owner(s) name and the name of the technician coming to repair the appliance- Asking for owner and technician names keeps the company accountable. If the company is reputable it shouldn't be a problem for the information to be provided.
5. Never pay up front before a repair is complete- Pittsburgh Appliance Repair has high expectations for high quality completed work. Customers should never pay for a job that is half completed.
6. Ask about a Repair warranty- In accordance with Pennsylvania state law all Pennsylvania based repair companies are required to be held under warranty for up to 12 months.
7. Ask for references- References from previous clients will give the customer a better idea of what kind of quality to expect.
Along with these tips, Pittsburgh Appliance Repairs encourages customers to do their due diligence and research companies before committing to them. This can be done through internet searches, researched Yelp reviews, BBB information and through the company's website.
About Pittsburgh Appliance Repairs:
Pittsburgh Appliance Repairs, a full-service home and commercial appliance repair company, is located at 4323 Murray Ave, Pittsburgh, PA 15217. Service Manager Doug Robinson can be reached by calling (412) 532-1229.
Pittsburgh Appliance Repairs
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.