Blue Collar Connect is a mobile app that service providers can use to find reviews of customers and document interactions with new customers
LOS ANGELES, CA / CRWEPRESSRELEASE / September 17, 2015 /Blue Collar Connect is a new mobile phone app that is designed to help service providers prepare for interactions with customers. Service providers, such as plumbers, contractors, painters and gardeners, can use the app to read reviews of customers from other service providers. They can also provide their own reviews of customers.
“Any service provider from A to Z can utilize the information provided via this app and tread lightly when having to deal with known problematic customers,” said App Owner Scott Root, who is also a businessman and plumber. “A user can read reviews of customers left behind by their fellow employees in the service industry.”
Blue Collar Connect looks to revolutionize the way service providers do business, according to Root.
The free Android app can be a handy tool for service providers. How it works is a service provider can look for a customer on Blue Collar Connect before a service call. The service provider can read reviews from other service providers to determine if the customer may or may not be difficult to work with. According to Root, a service provider never has to be caught off guard again.
“The majority of review sites and apps gives service providers the opportunity to respond to complaints, but the response ends up being nothing but a pointless, dull roar,” said Root. “In the service industry, you are guilty for a bad review unless proven innocent.”
Once the work is completed for that customer, the service can offer a review of that customer on the app, which is easy to use and intuitive.
The idea is to help businessmen and employees in the service industry make better house calls and ultimately become a better business, said Root.
The app works for any business that provides service.
At Blue Collar Connect, businesses review customers, said Root.
About Blue Collar Connect
Blue Collar Connect is a free smartphone app that allows service providers to review customer with whom they have done business as well as read reviews of customers from other service providers. For more information, please visit http://bluecollarconnectapp.com/.
SOURCE: Blue Collar Connect