What is Salesforce?
Salesforce can be defined as a platform that offers cloud computing and software-as-a-service. It can also be considered as the customer relationship management(CRM) tool that makes it easy for businesses to keep track of the various activities as per their requirements. It is an application that can be modified or customized as per the business needs. Salesforce provides the most robust CRM (Customer Relationship Management) tool which comprises a 360-degree view of any company’s sales, service, and marketing processes. It provides a complete CRM solution with Sales, Service, and Marketing cloud collaborating well within the same environment.
What is CRM?
CRM stands for “customer relationship management” and it’s software that stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.
What are the benefits of Salesforce?
The features of Salesforce training are:
1. It helps in providing customer information
2. Helps in the matter of account planning
3. Proper time management
4. Aids in perfect collaborations of the team
5. Proper accessibility.
Salesforce Training Syllabus in Gurgaon:
Cloud Computing Introduction:
Evolution of Cloud Computing
Comparison with other computing technologies
Characteristics of Cloud computing
Advantages and Disadvantages
Classification of Cloud Services
PAAS(Platform As A Service)
SAAS(Software As A Service)
IAAS(Infrastructure As A Service)
Salesforce CRM Concepts:
What is CRM?
How CRM can help?
Salesforce CRM Navigation terminology
Compare Salesforce.com CRM with other CRM products
Customization in salesforce .com CRM
Introduction to salesforce CRM Setup tool
Salesforce Cloud Overview:
Project development life cycle
Apex data loader
Variables & Expressions.
Standard Controllers and Standard List Controllers
Custom Controllers and Controller Extensions
Passing Parameters & Pagination
Using Static Resources and Custom Components
Styling VF pages
Overriding Buttons, Links and Tabs with VF
Introduction to Apex
Purpose of Apex
Triggers & its Implementation
Asynchronous Apex & its Operation
Static & Non-Static Implementation
Managed & Unmanaged Packages
Preparing your Sandbox Org
Sandbox & its Types
Aptron Gurgaon offers Salesforce Training in Gurgaon has come up with the main to provide the basic level and advanced techniques in Salesforce and customer relationship management that have great openings in IT Companies with a good salary range. The tailor-made course curriculum is provided by Industry expertise with lifetime assessments for study materials and video sessions. Mock Interview Sessions are provided as Technical Support that helps in winning a career plan.