The main objective of computer consulting services is to analyze and determine in detail in what state a company, organization and institution is. Computer consulting services find out detail of hardware, software, applications, use of the cloud, security, compliance with regulations, data protection and other issues and a long etcetera.
Based on this initial diagnosis, companies engaged in RPA Consulting draw up an action plan with their clients, which may involve the implementation of very diverse actions and measures: technical advice, rental and maintenance of hardware and software equipment, hiring specialized personnel, etc.
Operation of a Computer Consultancy
The work to be carried out by RPA Consultants is very diverse and depends above all on the specific needs of each client and the point where the company is in terms of computer development. You also have to take into consideration what you’re immediate and future objectives are at the level of digital transformation, the needs and problems to be solved and their severity and urgency.
A computer consulting project can be very complex. A good understanding between the consulting firm and its client is essential, being necessary to define and monitor a joint strategy and work plan. The objectives to be achieved and the actions to be implemented must be explained in a concrete, detailed and quantifiable way, associating them with coherent and manageable deadlines and resources.
Phases of a Computer Consulting Project
Although consulting projects can be very different from each other and, consequently, the strategies and phases or stages of each job can vary, generally, a computer consulting project is divided into the following steps:
- Initial diagnostic. First, an audit of the initial situation is carried out, identifying problems and areas for improvement. At this stage, it is ideal for the consulting firm and the client company to work together with the maximum degree of collaboration.
- The design of a roadmap also called an action plan. Based on the results obtained in the previous analysis, a calendar is designed containing, as a minimum, actions to be carried out. Calendar come with approximate execution dates and all the necessary resources: financial, technical, personnel, necessary equipment, software licenses, etc.
- Implementation of the plan drawn up. At this stage, each and every one of the actions outlined in the roadmap is executed. These actions can be put into practice by the company's staff. Still, in most cases the consultancy will continue to be involved in the project, providing technical and human resources, experience and knowledge.
- Evaluation of results. Although it is not mandatory, it is highly recommended that the RPA Service Providers India make a diagnosis of the results obtained and check if the planned objectives are being achieved, implementing the necessary corrective actions in case of a lack of alignment between what was achieved and what was intended.
Ultimately, what the consulting firm does is provide specific IT solutions and RPA Automation based on needs and problems detected after an initial analysis of the situation.