QuickBooks File Doctor helps to maintain several tasks. It is known for resolving any errors. The most prominent ones are QuickBooks error 6000 77. So, if you are having trouble with the same then just read the full guide and explore ways of how you can resolve the error with the doctor tool and other troubleshooting solutions. Make sure to read this entire guide to know more about this error through causes and symptoms.
QuickBooks Error 6000 77: Definition of this Error
Quickbooks error code occurs at the time of accessing the company file. It is included in the 6000 series. The user has to go through so many problems while accessing the Quickbooks company file. It can hinder and stops all of these procedures that are essential to do. Well, the error comes with the text that says “We’re sorry. QuickBooks encountered a problem.” There is a lot more that you must know about this error. Let’s move into the guide below and learn the causes.
What Brings QuickBooks error 6000 77
There are lots of things that make the error appear on the device you can know each of them through the pointers below.
Instead of being located in the local network or drive, the company file is placed on external storage.
The user has opened several files concerning the mapped drive.
A folder that consists of the company file having incorrect folder permission.
The user gets the error while QuickBooks is running in multi-user mode.
How Can I Resolve QuickBooks Error 6000 77
QuickBooks error 6000 77 needs some rocket science methods to get fixed. You just need to perform some of the solutions to root out those causes that bring such errors. Now, let’s move ahead and learn different solutions to eradicate this error.
Solution 1: Run QuickBooks File Doctor
The first solution that we will conduct on our system is this. You can easily tackle any of the error issues with this one tool. QuickBooks file doctor is the most used tool of Intuit where users like me and you use it to stimulate the business’ growth. Whenever the error occurs, the users just conduct a scanning procedure, and all of the glitches get eradicated easily.
Solution 2: Re-Build Damage Folder
This is the second solution that you can try. If you don’t know how you can conduct the procedure then move below and learn the steps of creating a damaged folder. Now, let’s move ahead.
The first and initial step that you need to do is to make a new folder on the C:\drive.
After that, you need to create the folder that has saved the company file data.
Once done with this entire process, try to locate the file .qbw.
Now, you need to perform a right-click on your file and choose the Copy option.
Thereafter, make sure to make a new folder by right-clicking and choosing a new folder.
The user now needs to paste the same file to the newly made folder.
Make sure that you have created proper access with the windows permissions.
This will enable you to share the company file.
When all the process becomes finished, just access the QuickBooks file from the newly created folder.
Solution 3: Renaming .ND and .TLG files
This is the third solution that you can conduct to troubleshoot the issue. Below are provided some steps that will help you in renaming .ND and .TLG files. Just go through all these steps carefully and then conduct the procedure.
You need to move towards the folder that consists of the company file.
Once done with that, try to place these files with the company file name by adding two extensions.ND and .TLG.
In the next step, try to spot the files that are having extensions.ND and .TLG. For instance, company_file.qbw.TLG and company_file.qbw.ND.
You need to right-click on the ND.TLG file and choose the rename option.
Once you are done with adding an extension, try to add .old and then hit the Enter tab.
For instance, company_file.qbw.nd.OLD and company_file.qbw.tlg.old.
Solution 4: Use UNC Path Instead of Mapped Drive
The user needs to first right-click on the QuickBooks icon.
After that, hit the Ctrl button.
Choose Run as administrator option in this step.
Now, the user needs to press and hold the Ctrl key till “No Company Open” appears.
Once done, go to the File menu and choose Open or Restore company.
Just access the company file and hit Next.
From the left pane, select the Network settings.
You need to now move to the location of the QB file.
When you cannot find the folder then try to set folder permissions.
These are the 4 solutions that you can conduct for eradicating this error. We wish that the error has been resolved. If you have any further query just ping us in the comment section.