AtlasCare Heating, Cooling and Plumbing Wins 2020 Consumer Choice Award In The Category Of Air Conditioning & Heating Contractors | Greater Toronto Area
OAKVILLE, ON / ACCESSWIRE / October 30, 2020 /For the seventh straight year, AtlasCare Heating, Cooling and Plumbing has received the prestigious Consumer's Choice Award - GTA region. The award reviews statistically supported independent market research to determine brand reputation, customer satisfaction and business excellence.
"We are very proud of this continuing achievement because it is a direct reflection on how our customers feel about AtlasCare," said President Michael Grochmal.
"We truly care about our customers and every day our amazing employees embody our promise to be "Always there when you need us". They go to great efforts to ensure our customers are safe and comfortable, and this year especially has been a testament to their commitment," he says. "We are very grateful that our customers appreciate their relationship with us."
Founded in Toronto in 1932, AtlasCare today is one of southern Ontario's largest family-run, independent home service contractors and an admired leader in the industry and community with several other business excellence or quality awards to its name. Despite vast changes in the industry, the company has continuously provided heating and cooling expertise for homeowners for nearly 90 years. In 2018, AtlasCare expanded the business to include plumbing and drains service as part of our long-term strategy to be a one-stop home service partner for customers.
‘Always there when you need us' is more than a slogan on the logo, notes Grochmal.
"It guides every decision in the company, and every action of our employees. AtlasCare promises customers an exceptional experience every time they connect with us. This starts with the commitment to provide the fastest emergency service in our market. It ensures we do all we can to be fair, reasonable and caring in all our business activities. From a live voice answering the phone to following strict safety protocols when interacting with our customers, AtlasCare aims to exceed expectations every day."
Considered an employer of choice in the industry, the promise of "care" in the AtlasCare name can only be realized by staff members who are happy to go to work each day, notes Grochmal. Employees receive high quality benefits, a fair and inclusive work environment, appreciation events, and extensive opportunities for training and advancement.
The promise also extends to the communities they service. Through the company's Care to Share corporate responsibility program, several ongoing initiatives support food security, poverty relief and volunteering in the community. In October, the AtlasCare participated in Lennox International's Feel The Love program, donating time and materials to match the manufacturer's donation of heating and cooling equipment. While doing the work, they identified urgent issues with the home's plumbing and drain system as well and returned to fix those problems free of charge, to the tune of nearly $60,000 in additional services.
"Another value that guides us is kindness - simply, to do the right thing. We have learned many times over our 88 years in business that being kind is good for business, and it's pretty great for the soul, too," says Grochmal.
Address: 2520 Bristol Circle
Oakville, Ontario L6H 5S1
SOURCE: Consumer Choice Award
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