The New Digital Workplace Divide: U.S. Workers Whose Employer Provides Outdated Technology Feel Less Productive, are 750 Percent More Likely to be Frustrated and 450 Percent More Likely to Want to Quit
The New Digital Workplace Divide: U.S. Workers Whose Employer Provides Outdated Technology Feel Less Productive, are 750 Percent More Likely to be Frustrated and 450 Percent More Likely to Want to Quit U.S. economy "at risk" if organizations disempower digital workers, less than one-third of whom see their employer as a technology leader |
[26-June-2018] |
SAN FRANCISCO, June 26, 2018 /PRNewswire/ -- The key to keeping today's digital worker productive, positive about their job and around at all? Arm them with the most updated technology possible, according to a new study by Unisys Corporation (NYSE: UIS) that explores the importance of deploying current and future digital capabilities in the workplace in the U.S. and 11 other countries around the world. Key highlights from the U.S. results:
"The data show a clear new paradigm in today's U.S. digital workplace: nearly half of those people who work for technology laggards feel like outdated devices are limiting their productivity, with more than half frustrated and many with one eye on the door as a result," said Mickey Davis, global vice president of Managed Workplace Services, Unisys. "Their frustration is very real and has a tangible emotional impact – and when you boil it down, it's about access. Workers want to be able to do their job anywhere, and do it easily, without having to jump through hoops. Equipping devices with the right applications and productivity tools is critically important to access and engagement." The Correlation between Technology, Productivity and the Bottom Line While many business owners know that unhappy employees cost them money, many would be shocked at how high that cost actually can be. A 2017 report by research and polling company Gallup found that actively disengaged employees cost the U.S. $483 billion to $605 billion each year in lost productivity. The cost of attrition cannot be overlooked, either – studies commonly predict that every time a business replaces a salaried employee, it costs six-to-nine months' salary on average to do so. "The large Unisys multi-country survey provides statistical evidence of what I have found in my fieldwork with tech workers in the Silicon Valley and worldwide: digital workers want to develop their skills, want to accomplish their assignments while solving problems and accomplish the job well," said Dr. Clair Brown, professor of economics at the University of California, Berkeley, who is participating in today's Unisys press conference at the Commonwealth Club in San Francisco. "Tech workers become discouraged when they are not keeping up with technology and learning new skills to do better, more creative work. Frustrated workers result in the company experiencing higher costs, lower productivity and higher turnover with less satisfied customers. Companies must understand where they are on the technology curve, and recognize the benefits with moving up the tech curve. Being a tech laggard means a company is at risk, both of losing its competitive edge as well as for lost revenues. Bright and motivated digital talent seeks out companies that provide the high-tech tools, know-how and training required for the company and worker to succeed." The Future of the Workplace Importantly, this lack of understanding plays strongly into what people believe the impact of emerging technology will be on their workplace. Notably, the survey found that 39 percent of workers at leader organizations believe that technology and automation could make their jobs obsolete in five years – meaning they are 56 percent more likely to be concerned that their jobs could be replaced by machines in the next five years than workers at technology laggard companies. "The fear of the unknown is powerful, and that is what these statistics bear out," said Davis. "However, those organizations that modernize their technology and business processes in the right way will be best positioned to lead. Coupled with the proper training, automation and intelligence tools can help empower workers by freeing them from tedious tasks so they can deliver better results. We believe AI will enhance their workers, not replace them." Download the full reports of U.S. and global results or details on the research methodology here. Download the New Digital Workplace Divide infographics and other information here. About Unisys Follow Unisys on Twitter and LinkedIn. RELEASE NO.: 0626/9598 Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder. UIS-C SOURCE Unisys | ||
Company Codes: NYSE:UIS |
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