State efficiency incentives averaged $24 per customer, ranged from $0 to $128 in 2016
U.S. electric utilities reported spending $3.6 billion on energy efficiency customer incentives in 2016, or an average of $24 per customer, according to EIA�s survey of electric power sales, revenue, and energy efficiency. Energy efficiency spending is reported on an incremental basis, reflecting new programs operating for the first time in 2016 (including start-up costs) or new participants in existing programs.
Source: U.S. Energy Information Administration (EIA.gov)