AutoVitals Releases Enhanced Workflow Status Notifications
SAN DIEGO, CA / ACCESS Newswire / January 16, 2025 /AutoVitals, a leading provider of SaaS solutions for auto repair shops, is proud to announce the release of its enhanced Workflow Status Notifications. This exciting new feature offers modernized, customizable notifications designed to simplify the repair process for customers to delight and improve communication.
The upgraded Workflow Status Notifications enable shops to send real-time updates to their customers whenever their vehicle moves to a new status in the shop, like "Inspection Complete," "Waiting for Approval," "Work in Progress," and "Vehicle Ready for Pick Up."
Key Benefits of the Enhanced Workflow Status Notifications Include:
Modernized Templates: Designed to match evolving customer preferences for streamlined and professional communication.
Step-by-Step Transparency: Notifications clearly indicate the current workflow step and remaining steps in the vehicle repair process, offering unparalleled clarity.
Clear Calls to Action: Customizable CTAs ensure customers always know what to do next, reducing delays in approval and decision-making.
Customizable Features for Workflow Notifications:
Shops can tailor their notifications to suit their unique operations and communication style. Options include:
Customizing their shop 's workflow steps for comprehensive customer insight.
Adding custom messages with dynamic fields such as the customer 's name, service advisor details, inspection URL, shop information, repair order number, and vehicle details (year, make, and model).
"Effective communication is the cornerstone of a great customer experience, and these enhanced Workflow Status Notifications give our shops a significant edge over competitors. By offering customizable notifications and unparalleled transparency into the repair process, we 're empowering shops to exceed customer expectations and build lasting trust," said Jennifer Thronson, COO at AutoVitals.
For more information on the new Workflow Status Notifications and how they can help your shop stand out, request a product demonstration at ww.autovitals.com/demo.
About AutoVitals
AutoVitals is the only complete shop success solution driving profitable growth for the independent auto repair shop industry. AutoVitals solutions include digital vehicle inspections (DVI), workflow automation, CRM, websites, and digital marketing. Learn more about how AutoVitals solutions help auto repair shops sell more recommended jobs, manage a greater car count, and maintain their highest standard of customer service at www.autovitals.com.
Press Contact:
Lauren Thunen
Manager, Marketing & Lead Generation
AutoVitals
lauren.thunen@autovitalsinc.com
SOURCE:AutoVitals
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