The Radiology Group Atlanta Calls for a Human-First Approach to Tele-Radiology
In a growing tech-driven field, The Radiology Group Atlanta urges hospitals, providers, and radiologists to bring relationships back into the picture.
ATLANTA, GA / ACCESS Newswire / May 20, 2025 /The Radiology Group Atlanta is calling on the healthcare community to reconnect with the heart of medicine: people. In a new awareness effort, the group is advocating for stronger, more personal connections between radiologists and rural hospitals-arguing that the future of tele-radiology isn 't just about speed and efficiency, but about trust, teamwork, and real communication.
"Technology has made remote radiology possible, but without personal connection, it starts to feel like a call center," said Dr. Tejal Lalaji, co-founder of The Radiology Group Atlanta. "One night, a tech from a small hospital messaged us about a scan she was unsure about. She didn 't want a generic report-she wanted someone to talk to. That moment matters."
Tele-radiology is now used in over 80% of U.S. hospitals, according to the American College of Radiology. It helps hospitals, especially in rural areas, get scans read quickly without needing an on-site radiologist. But this model can become impersonal and distant if not done right.
The Radiology Group Atlanta offers a different approach-one rooted in long-term relationships. They assign small teams to each hospital, use real-time messaging tools for instant replies, and visit their partners in person. These aren 't perks; they 're part of the model.
"When we walk into a hospital we 've worked with remotely, everything changes," said Dr. Anand Lalaji. "We 're not a name on a screen anymore. We 're part of their team."
Why This Matters:
A 2023 Journal of Telemedicine and e-Health study showed hospitals with direct radiologist relationships saw 17% faster report turnaround times.
68% of rural providers say they feel disconnected from remote service companies, according to a recent Advisory Board survey.
Stronger communication reduces errors, increases staff confidence, and leads to faster, better outcomes for patients.
But it 's not just about hospital staff-radiologists benefit too.
"Reading hundreds of scans alone each day can wear you down," Dr. Tejal said. "When our radiologists feel like part of a care team, they stay engaged, accurate, and happy. Burnout drops. Quality goes up. Everybody wins."
What You Can Do
The Radiology Group Atlanta is asking healthcare leaders, radiology groups, and hospital teams to make real relationships a priority again.
Here 's how anyone can help:
Talk to your radiology provider. Ask who 's reading your scans. Start a real conversation.
Give feedback. Praise what works. Flag what doesn 't.
Meet face-to-face. Even once a year. A handshake beats an email.
Simplify your systems. Cut the tickets. Use tools that let you message your radiologist directly.
Share success stories. Remind your team that behind every scan is a patient-and a person reading it.
"Our job isn 't just to read scans," Dr. Tejal said. "It 's to support the people who rely on those results. And that starts with showing up-digitally and in person."
To learn more or explore how to make your radiology partnerships more human, clickhere.
Contact:info@TheRadiologyGroup.com
SOURCE: The Radiology Group
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